Can occur when connecting to a PC in a different mode to the one a licence was obtained in
This warning message occurs when a PC has previously been running the software and then that PC is accessed by another method.
e.g.
Locally on the PC initially and then the software is accessed via an RDS session for the same user
or
Accessed via RDS initially and then accessed locally at the PC by the same user.
If this occurs then an additional seat for the licence will be utilised if the software is used in the new mode. This may cause issues if there is only one seat available as there will be no free seats available. The seat will need to be released first with CloudSeats.exe which is located in the program directory of the software.
Note
- If you leave the program running and connect via a different desktop mode, the program will exit when you try to select an item from the main menu. Re-start the program to allow it to run correctly in the new mode.
