Check security key
At the System Check screen:-
● Click the Refresh button on the Key / Programs page.
Security key check runs and Check screen is refreshed (the full check screen is shown but only Key details are updated)
Key data is:-
Key type: e.g.: Demo or Full
Serial number
Diagnostic number (in brackets)
Version number
Company name
- key is OK
- key was not found or is faulty
- key requires attention (e.g The level
will display ? if the key is not sufficient to run the application)
Check key is inserted firmly and in the correct port and re-try.
A faulty key does happen but is rare so check everything else first