May occur when logging in / out of a cloud licence (and other cloud licence activities)
This error indicates that Windows Management Instrumentation (WMI) is not working correctly on this PC.
The program relies on WMI to obtain information specific to the PC for cloud licencing. Rebuilding the WMI system is a task for an experienced IT support professional. This error should also give you a specific WMI error diagnostic.
If your organisation has someone responsible for resolving IT problems, please inform them about this problem. They may find the error diagnostic useful. For example:
Error: [8] 0x80041010
[8] - Internal diagnostic to identify the WMI process which failed
0x80041010 - Windows WMI error diagnostic number (Invalid WMI class)
They can also verify whether WMI is working correctly by opening a command prompt (as the current user, not administrator) and typing:
wmic csproduct list
33495 |