Option chosen did not complete successfully or did not start
This is often caused by a problem with the data and / or settings. Make sure that everything is set up Ok for this type of operation.
If the message is of the form 'Action not successful - xxxxxxx' find more information by looking in the Errors - list for that specific message
Possible causes are:-
Directory locked
If this message occurs at the 'User directories' screen when selecting a directory (with a red traffic light symbol next to it) this indicates the directory is locked and cannot be accessed.
It may be another user is using the directory. Or the path and/or folder(s) where the directory is located are not available or some or all of the folders have been set to 'read only'.
This also occurs if running two or more instances of the program on the same PC and attempting to access the directory already in use by one of the other instances of the program.
Check with other users and the system Administrator.
Other causes of this message
Where this message occurs on its own it is quite often caused by physical problem such as the following.
Network down
Drive not available
Drive full
Communications failure with saw
Problem with label printer
Libraries not available
Help file missing
Program files missing
Check for these problems first.
Transfer to Group / Saw
This message may be shown in the error file created during transfer if the transfer for the run failed. The message shows the saw number and the saw name. The saw 'number' is the item number in the saw transfer parameter list.
Template
- There may be a problem with a template
Link to external database
- If there is link between the board library and an external database this error may occur for a board library or stock control operation if the link to the database has failed, for example, the server may be down. The error message may include some extra information from the database, for example, 'SQL server does not exist or access denied'.
Saw simulator
- May occur during optimisation. The program cannot find the saw simulator program to calculate the saw cutting times. Check the Saw simulator installation and the saw simulator name set in Saw parameters.
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