Allow user profile to be accessed
Do not attempt to unlock a directory without checking with other users
If a user profile is locked this is shown at the User Profiles screen.
The lock typically indicates that another user is accessing the profile.
Sometimes a profile can become locked accidentally. For example, if a computer crashes or is turned off and the user has not exited from the program. A locked profile is shown by a padlock symbol.
To unlock a profile:-
At the User Profiles screen:-
● Check that another user is not accessing the profile
● Select the profile
- select the unlock button
