An error occurred when connecting to the licencing server

 

May occur when checking for an update to the licence (system check)

 

Please check the internet connectivity of the PC being used.

If the problem persists, please contact your distributor for further assistance.

 

May also occur for floating licences when the program periodically contacts the licencing server to check that the seat is still valid. If the licencing server is not available at this point, the program allows a 'grace period' for this to become available (72 hours). During the grace period, the main menu program reports warnings at four hourly intervals.

 

33476-01.png

 

When the grace period ends, the licence is reported as invalid.

 

See also

 

33476